We take your privacy seriously. This policy explains clearly what personal data we collect, why we collect it, how we use it, and your rights in relation to it. If you have any questions, please contact us at info@calyteq.com. We aim to respond to all privacy enquiries within five working days.
Calyq Technologies Ltd, trading as CalyTeQ, is the data controller responsible for your personal data. We are registered in England and Wales (Company Number: [INSERT COMPANY NUMBER]) and registered with the Information Commissioner's Office (ICO Registration Number: [INSERT ICO NUMBER]).
Our contact details are set out in section 14 below.
When you visit calyteq.com, we automatically collect certain technical information, including:
This data is collected to understand how our Website is used so we can improve it, and to detect and prevent security threats. It is not used to identify you personally.
When you contact us via our contact form, email, Calendly booking, or the AI chat assistant on our website, we collect:
This data is used solely to respond to your enquiry and to progress any potential commercial engagement.
When you or your organisation engages CalyTeQ for services, we collect and process personal data necessary to deliver those services and manage the commercial relationship. This may include:
If you apply for a role or express interest in CalyTeQ's associate programme, we collect:
Our Website includes an AI-powered chat assistant. Conversations with the assistant are processed in real time to generate responses. We do not store the content of chat conversations beyond the current session. Chat data is transmitted to Anthropic, Inc. solely for the purpose of generating a response — see section 5 for details.
Under UK GDPR, we are required to have a lawful basis for processing your personal data. The following table sets out the basis for each category of processing:
| Processing Activity | Legal Basis (UK GDPR Art. 6) |
|---|---|
| Website analytics and security monitoring | Legitimate interests (improving the Website and protecting against security threats) |
| Responding to enquiries and booking discovery calls | Legitimate interests (responding to pre-contractual enquiries) |
| Delivering contracted services | Performance of a contract |
| Sending insights, updates, and thought leadership content (where opted in) | Consent |
| Processing career and associate applications | Legitimate interests (evaluating applications); Consent (where you proactively provide information) |
| Maintaining records for legal and financial compliance | Legal obligation |
| Cookies — essential | Legitimate interests (website functionality) |
| Cookies — analytics | Consent |
Where we rely on legitimate interests as our legal basis, we have carried out a balancing test and are satisfied that our interests do not override your fundamental rights and freedoms. You have the right to object to processing based on legitimate interests — see section 10.
Where we rely on consent, you may withdraw that consent at any time by contacting us at info@calyteq.com. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
We use your personal data only for the purposes for which it was collected. Specifically:
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We do not use your data for automated decision-making that produces legal or similarly significant effects.
We use a small number of trusted third-party services to operate our business. Where these services process your personal data, we have ensured that appropriate data processing agreements and safeguards are in place.
| Processor | Purpose | Location | Privacy Information |
|---|---|---|---|
| GoDaddy | Website hosting and domain management | USA (adequacy / SCCs) | GoDaddy Privacy Policy |
| Microsoft 365 | Email (Outlook), document management, and business communications | EU/UK data centres | Microsoft Privacy |
| Calendly | Discovery call scheduling. Collects your name, email, and meeting preferences when you book a call. | USA (adequacy / SCCs) | Calendly Privacy Policy |
| Anthropic, Inc. | Powers the AI chat assistant on our website. Chat messages are transmitted to Anthropic's API to generate responses and are not retained beyond the session. | USA (SCCs) | Anthropic Privacy Policy |
| Professional networking and company page. Subject to LinkedIn's own terms and privacy policy if you interact with our LinkedIn presence. | USA (SCCs) | LinkedIn Privacy Policy | |
| HubSpot | CRM for managing client and prospect relationships. Stores business contact data provided in the course of enquiries or engagements. | USA (SCCs) | HubSpot Privacy Policy |
We do not use advertising platforms, social media pixels, or third-party tracking technologies on this Website.
Some of our third-party processors are based in the United States. Transfers of personal data from the UK to these processors are carried out under appropriate safeguards, including:
If you have questions about international transfers or wish to obtain a copy of the relevant safeguards, please contact us at info@calyteq.com.
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Our standard retention periods are:
At the end of the relevant retention period, personal data is securely deleted or anonymised.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how visitors interact with the site.
We use two categories of cookies on this Website:
We do not use advertising cookies, remarketing pixels, or any cookies that track you across other websites.
You can manage your cookie preferences at any time via your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect the functionality of this Website. Information on managing cookies is available at aboutcookies.org.
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay where required by law.
Please note that no method of transmission over the internet is completely secure. While we take appropriate steps to protect your data, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us at info@calyteq.com.
Under UK GDPR, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data we hold about you (a Subject Access Request).
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances ("right to be forgotten").
You have the right to request that we restrict processing of your data in certain circumstances.
You have the right to receive your data in a structured, commonly used format for transfer to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
You have the right not to be subject to solely automated decisions that produce significant legal effects.
To exercise any of these rights, please contact us at info@calyteq.com with "Data Rights Request" in the subject line. We will respond within one calendar month. We may need to verify your identity before processing your request. There is no charge for exercising your rights in ordinary circumstances.
If you are unhappy with how we have handled your personal data, we encourage you to contact us in the first instance so we can address your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113
Live chat: available at ico.org.uk
Our Website and services are directed exclusively at business professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@calyteq.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The current version is always available at calyteq.com/privacy.html. The "Last updated" date at the top of this page indicates when the policy was most recently revised.
Where changes are material, we will take reasonable steps to notify affected individuals. Continued use of this Website following any update constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or concerns, please contact us:
Calyq Technologies Ltd, trading as CalyTeQ
Email: info@calyteq.com
Website: calyteq.com
Registered in England and Wales
We aim to respond to all privacy enquiries within five working days.